success from independence

There's a reason why more top producers work at Guaranteed Rate than at any other mortgage company. We have the proven combination of product, pricing and process, allowing our loan officers to sell and grow their business. Our proven formula works.

It’s the structure, technology and marketing tools that have taken my business to the next level. Our online application allows me to preapprove my clients anytime, anywhere. I’m now able to spend more time bringing in business versus taking an application or ordering an appraisal.

  • Sam Sharp
  • Chicago, IL
  • 2016 loan volume: $184.7M
  • 2015 loan volume: $156.8M
  • 2014 loan volume: $107.3M
  • 2016 Scotsman Guide rank: 40

Success Stories

We provide originators at all volume levels with ultimate originator support to grow their business exponentially. Here’s just a sampling of individuals who have significantly increased their production in a short period of time by taking advantage of the tools and technology Guaranteed Rate has to offer.

David Frankel

Philadelphia, PA
  • 2016 loan volume: $44.3M
  • 2015 loan volume: $18.8M
  • 2014 loan volume: $9.5M

I went from $9 to $18 to $44 million in the years that I’ve been here. That speaks for itself and is one of the huge benefits of Guaranteed Rate – having these tools at our disposal, from the Digital Mortgage to the POD model, and seeing how well they work.

Cindy Smolin

Northbrook, IL
  • 2016 loan volume: $63.9M
  • 2015 loan volume: $51.5M
  • 2014 loan volume: $39.2M

The biggest difference that GR has made in growing my volume is through its platform with so many investors to fit clients’ needs, the availability of GR staff to help with scenario questions or ideas and the motivation I get from listening to the National Sales calls, which inspire me to try harder.

Jennifer Beeston

Healdsburg, CA
  • 2016 loan volume: $49.3M
  • 2015 loan volume: $31.8M
  • 2014 loan volume: $14.7M

Before joining Guaranteed Rate, I was way too involved in processing my files, which affected my ability to originate and also my quality of life. Now I have the tools to produce more and have a better work-life balance.

Hani Ali

Chicago, IL
  • 2016 loan volume: $66M
  • 2015 loan volume: $33.4M
  • 2014 loan volume: $24M

Everyone is moving toward technology, so working at a company that gets that and innovates in the mortgage industry to meet those demands is huge. It gives us the advantage we need to meet and exceed client expectations. It makes our jobs simple.

 

Customer Service

Guaranteed Rate was built on the premise of offering low rate, low fee mortgages through unparalleled customer service. We take serving our customers seriously and have consistently maintained a 95 percent satisfaction rating.

95%

Average customer satisfaction rating

High Net Promoter Score

Guaranteed Rate consistently outperforms the competition, boasting some of the highest Net Promoter Scores in the industry.

84 pts

GR’s CSAT survey and Satmetrix’s 2014 US Consumer Benchmarks Report

Most Top 1% Originators

An impressive 99 Guaranteed Rate originators were included in the top 1% of originators in the U.S., according to Mortgage Executive Magazine’s list for 2016. That’s more than any other bank or mortgage company in the nation, four years running.

99

Top 1% Originators, Mortgage Executive, 2016

Licensed Nationwide

Guaranteed Rate is licensed in all 50 states and Washington, D.C., which allows us to offer borrowers across the country low, low rates with unparalleled customer service.

50

Licensed in all states

In the News

Recognized as one of the 10 largest retail mortgage lenders

Since its inception in 2000, Guaranteed Rate has grown to become one of the 10 largest retail mortgage lenders in the U.S. The company funded $22.8 billion in loans in 2016.

Here’s some recent news about Guaranteed Rate

Guaranteed Rate and The Chicago White Sox Announce New Ballpark Naming Rights Partnership For 'Guaranteed Rate Field'

Being Tech-Savvy Is Environmentally Astute - Guaranteed Rate's COO explores the benefits of going green in the mortgage industry

Guaranteed Rate Offers 1% Down Payment Loans to Borrowers Nationwide

Guaranteed Rate’s Top Mortgage Professionals Recognized as Industry Leaders

Technology Achievements at Guaranteed Rate Honored as Stevie Award Winners in 2016

Guaranteed Rate Launches Intuitive Loan Finder to Help Customers Find the Perfect Loan